Job Title: Oracle Fusion Cloud Product Support SME (Functional)
Location: Remote
Employment Type: Full-Time
Job Description:
We are seeking an experienced
Oracle Fusion Cloud Product Support SME (Functional) to join our dynamic team in a fully remote capacity. In this role, you will leverage your expertise to provide advanced functional support for Oracle Fusion Cloud applications, assisting clients in optimizing their use of the platform and resolving complex functional issues.
Key Responsibilities:
- Deliver functional support for Oracle Fusion Cloud modules, including Financials, HCM, SCM, or others as required.
- Analyze and resolve complex functional issues reported by clients.
- Collaborate with cross-functional teams to ensure timely and accurate issue resolution.
- Guide clients in configuring and customizing Oracle Fusion Cloud solutions to meet business needs.
- Provide expert advice on best practices and enhancements to improve system functionality and efficiency.
- Document support cases, resolutions, and recommendations for future reference.
- Conduct training sessions and knowledge-sharing initiatives for clients and internal teams.
Requirements:
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Experience:
- Extensive hands-on experience with Oracle Fusion Cloud applications.
- Strong functional expertise in one or more modules (Financials, HCM, SCM, etc.).
- Previous experience in a product support or SME role.
- Skills:
- Exceptional problem-solving and analytical abilities.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Proficiency in documenting processes and solutions.
- Attributes:
- Customer-focused, proactive, and able to work independently.
- Willingness to stay updated on the latest Oracle Fusion Cloud developments.
Benefits:
- Competitive salary and performance-based incentives.
- Work-from-home flexibility with a supportive team environment.
- Opportunities for professional development and certifications.
- Comprehensive health, wellness, and retirement benefits.
How to Apply:
Click
"Apply Now" to submit your application. Please include a detailed resume highlighting your Oracle Fusion Cloud experience and functional expertise.
Join us as an Oracle Fusion Cloud Product Support SME and make an impact by helping businesses optimize their Oracle applications for success!