Level 1 Chat Support Assistant (Entry Level / Work at Home / No Experience)

Are you ready to start a career where you can make a real impact on customer experience from the comfort of your own home? We are looking for Level 1 Chat Support Agents to provide first-level contact and problem resolution for customers with hardware, software, and application problems. You’ll use chat-based communication to offer solutions and support for technical queries.

Your Role:

• Serve as the first point of contact for customers seeking technical assistance over live chat.
• Assess issues and provide solutions or guide customers through necessary steps to solve problems.
• Document all interactions and ensure all customer data is accurately recorded in the system.
• Maintain a high level of professionalism and aim to resolve customer issues on the first contact.

Details:

• Rate: $35 per hour
• Requirements: Access to a laptop, phone, or tablet with a reliable internet connectivity. Basic English writing skills are necessary.
• Skills/Background: Ideal for individuals new to live chat support. comprehensive training provided—no prior experience needed.
• Location: Fully remote, open to candidates throughout the United States.

Chat support agents are currently in high demand across the globe. If you are looking for an immediate start and meet the above requirements, we encourage you to apply today!