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Virtual Client Support Advisor at American Express

ConfidentialUS
Full-time

Posted on


Job description Join American Express as a Virtual Client Support Advisor and help our clients with their needs from the comfort of your home. As a key member of our support team, you’ll provide top-notch service, address inquiries, and resolve issues with a focus on customer satisfaction. Responsibilities: • Assist clients with account-related inquiries and service requests. • Provide detailed product and service information. • Resolve customer issues effectively and efficiently. • Maintain accurate records of client interactions and transactions. • Collaborate with team members to enhance customer experience. Qualifications: • Excellent communication and problem-solving skills. • Ability to work independently in a remote environment. • Proficiency in using customer service software and tools. • Previous experience in customer support is a plus, but not required. Benefits: • Competitive salary. • Flexible work hours. • Comprehensive training and support. • Opportunities for career growth within American Express. How to Apply: Interested candidates can apply directly on the American Express careers
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