Job highlights
Identified by Google from the original job post
Qualifications
- This position requires strong communication skills, attention to detail, and the ability to work well under pressure
- High school diploma or equivalent
- Excellent communication skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office applications
- Ability to work independently and as part of a team
- Must be able to pass a background check and drug screening
- A high school diploma or equivalent is required for this position
Benefits
- Working Hours: Flexible Schedule
- – Health and Dental insurance
- – Paid Training
- – Paid Vacations
- – Retirement Savings Plan
- – Employee Discounts on Travel
- In addition to competitive hourly pay, Delta Airlines offers a comprehensive benefits package that includes health and dental insurance, paid training, paid vacations, and a retirement savings plan
- Employees also receive discounts on travel and other company perks
Responsibilities
- As a Customer Service Representative for Delta Airlines, you will be responsible for assisting customers with bookings, flight changes, and general inquiries
- You will handle a high volume of calls and emails, providing exceptional service and resolving customer issues in a timely manner
- Answering customer inquiries via phone and email
- Assisting customers with booking flights and making changes to existing reservations
- Resolving customer issues and complaints in a professional manner
- Providing information on Delta Airlines’ policies and procedures
- Maintaining accurate records of customer interactions and transactions
- Collaborating with team members to ensure excellent customer service
- Meeting or exceeding performance goals and metrics set by the company
Job description
Job Summary:
Position: Customer Service Representative
Salary: Hourly
Working Hours: Flexible Schedule
Company: Delta Airlines
Location: Remote (United States only)
Benefits:
– Health and Dental insurance
– Paid Training
– Paid Vacations
– Retirement Savings Plan
– Employee Discounts on Travel
Description:
As a Customer Service Representative for Delta Airlines, you will be responsible for assisting customers with bookings, flight changes, and general inquiries. You will handle a high volume of calls and emails, providing exceptional service and resolving customer issues in a timely manner. This position requires strong communication skills, attention to detail, and the ability to work well under pressure.
Requirements:
1. High school diploma or equivalent
2. Previous customer service experience preferred
3. Excellent communication skills
4. Ability to multitask and prioritize tasks effectively
5. Proficiency in Microsoft Office applications
6. Ability to work independently and as part of a team
7. Must be able to pass a background check and drug screening
Responsibilities:
1. Answering customer inquiries via phone and email
2. Assisting customers with booking flights and making changes to existing reservations
3. Resolving customer issues and complaints in a professional manner
4. Providing information on Delta Airlines’ policies and procedures
5. Maintaining accurate records of customer interactions and transactions
6. Collaborating with team members to ensure excellent customer service
7. Meeting or exceeding performance goals and metrics set by the company
Benefits:
In addition to competitive hourly pay, Delta Airlines offers a comprehensive benefits package that includes health and dental insurance, paid training, paid vacations, and a retirement savings plan. Employees also receive discounts on travel and other company perks.
Educational Qualifications:
A high school diploma or equivalent is required for this position. Additional customer service training or certifications are a plus.
Experience:
Previous customer service experience is preferred but not required. Delta Airlines provides comprehensive training for all new hires to ensure success in the role.
Company Overview:
Delta Airlines is a major American airline headquartered in Atlanta, Georgia. With a reputation for exceptional customer service and a commitment to safety, Delta is a leader in the aviation industry. As an employer, Delta Airlines values diversity, teamwork, and innovation, offering employees opportunities for career growth and development. Join our team and help us continue to provide exceptional service to our customers around the world.