Box Office Specialist

Company: Oregon Center for the Arts
Location: Ashland, Oregon
Job Type: Part-Time / Full-Time (Depending on Availability)
Salary: Competitive Hourly Pay
Application Deadline: Open Until Filled

The Oregon Center for the Arts (OCA) at Southern Oregon University is a vibrant hub for artistic expression, education, and performance. From world-class concerts to inspiring theatrical productions, we serve as a cultural cornerstone for Southern Oregon and beyond. We are now seeking a customer-focused Box Office Specialist to join our front-of-house team and help deliver exceptional guest experiences.

As a Box Office Specialist, you will be the first point of contact for patrons attending performances and events. Your role is essential in providing excellent customer service, managing ticket sales, resolving inquiries, and maintaining an efficient box office operation.

• Process ticket sales in-person, online, and via phone using the designated ticketing software
• Provide prompt and courteous service to patrons, staff, and performers
• Assist with box office setup before performances and events
• Troubleshoot and resolve ticketing or seating issues
• Maintain accurate cash handling and daily sales reports
• Update event listings and seating charts as needed
• Work collaboratively with production, marketing, and operations staff
• Ensure compliance with accessibility and safety protocols during events

• High school diploma or equivalent; associate’s or bachelor’s degree preferred
• Previous experience in customer service, event operations, or retail sales
• Familiarity with ticketing platforms (e.g., AudienceView, Tessitura, or similar systems) a plus
• Strong communication and interpersonal skills
• Ability to multitask, stay organized, and remain calm under pressure
• Availability to work evenings, weekends, and event dates as required

• Be part of a passionate, creative team supporting the arts
• Gain experience in arts administration and event management
• Flexible scheduling based on your availability
• Opportunity to enjoy performances and connect with the arts community

🎟️ How to Apply:
Please submit your resume and a brief cover letter detailing your interest in the position to [insert email or application link if available].