USA Winzons is seeking a dedicated and strategic Customer Excellence Partner to manage and elevate client relationships across high-impact accounts in the San Jose region. This fully remote position focuses on ensuring customer satisfaction, delivering value, and driving long-term strategic success for enterprise clients.
Key Responsibilities:
- Serve as a trusted partner for strategic accounts in the San Jose region
- Lead virtual client meetings, performance reviews, and success planning sessions
- Proactively identify challenges and collaborate on tailored solutions
- Drive customer satisfaction, retention, and account expansion opportunities
- Work cross-functionally to ensure consistent service excellence and value delivery
Ideal Candidate:
- Bachelor’s degree in Business, Marketing, or a related field
- 3–5 years of experience in client success, customer experience, or strategic account management
- Excellent communication, problem-solving, and relationship-building skills
- Demonstrated ability to work independently in a remote setting
- Proficient in CRM platforms and virtual collaboration tools
Why Join USA Winzons:
- 100% remote with structured full-time hours
- Competitive monthly salary: $10,000 – $15,000
- Paid onboarding, ongoing training, and career development opportunities
- Influence success across enterprise-level client accounts
- Friendly, inclusive, and growth-oriented remote team culture
Similar Roles Available:
- Enterprise Client Experience Partner – San Jose
- Strategic Customer Success Manager – Remote (CA)
- Client Engagement Specialist – West Coast Region