USA Winzons is looking for an experienced and strategic Client Retention & Strategy Lead to manage key accounts and enhance client loyalty in the San Jose region. This fully remote position requires someone skilled in relationship building, data-driven strategy, and proactive account management.
Key Responsibilities:
- Oversee client retention initiatives and success strategies for high-value accounts
- Build long-term partnerships through regular virtual check-ins and solution reviews
- Analyze client feedback and behavior to reduce churn and improve satisfaction
- Collaborate with cross-functional teams to resolve issues and align solutions
- Design personalized success plans to maximize client lifetime value
Ideal Candidate:
- Bachelor’s degree in Business, Marketing, or a related field
- 4+ years in client success, retention strategy, or key account management
- Strong communication, problem-solving, and data interpretation skills
- Proven ability to retain and grow client relationships remotely
- Experience with CRM systems and virtual collaboration platforms
Why Join USA Winzons:
- Fully remote position with consistent full-time hours
- Competitive monthly salary: $10,000 – $15,000
- Paid onboarding, training, and leadership development
- Direct influence on client loyalty and strategic growth
- Collaborative, inclusive, and client-focused remote work culture
Interested in Similar Roles?
I can also provide listings for:
- Client Success Strategy Manager – Bay Area
- Customer Lifecycle Lead – Remote (San Jose)
- Retention & Engagement Partner – West Coast