USA Winzons is seeking a personable and results-driven Mall Retail Engagement Officer to support SEAS OVN’s mall operations remotely. In this role, you’ll be the digital bridge between customers and the in-store team—focusing on engagement, satisfaction, and smooth shopping experiences.
Key Responsibilities:
- Interact with mall-based shoppers through virtual channels (chat, email, phone)
- Promote SEAS OVN product offerings, new arrivals, and special promotions
- Collaborate with in-store staff to resolve real-time customer needs
- Track customer engagement, feedback, and help improve service quality
- Represent the SEAS OVN brand with professionalism and warmth
Ideal Candidate Profile:
- Any degree or equivalent qualification
- Excellent communication and interpersonal skills
- Strong interest in retail, fashion, and customer engagement
- Tech-savvy and comfortable with CRM and remote tools
- Open to freshers, students, and experienced professionals
What You’ll Gain:
- Fully remote position with fixed full-time hours
- Monthly salary: $10,000 – $15,000
- Opportunity to represent a leading mall retail brand virtually
- Paid training, onboarding, and career growth support
- Inclusive, people-first remote work culture