USA Winzons is seeking a proactive and customer-first Retail Experience Advisor to support SEAS OVN’s Miami retail operations virtually. This role is perfect for individuals who love enhancing customer journeys and delivering memorable retail experiences—all while working remotely.
Key Responsibilities:
- Engage with customers through digital platforms (chat, email, phone)
- Provide real-time assistance on product selection, styling, and order support
- Ensure customer satisfaction by addressing inquiries and resolving issues
- Collaborate with the in-store team to ensure a seamless shopping experience
- Report customer feedback and suggest improvements to enhance service quality
Who Can Apply:
- Any degree or equivalent qualification
- Freshers, students, and experienced professionals welcome
- Strong communication and customer service skills
- Comfortable using online tools and CRM platforms
- Passion for retail, fashion, and customer experience
Perks & Benefits:
- Fully remote role with fixed work hours
- Monthly salary: $10,000 – $15,000
- Growth opportunities within the retail support team
- Supportive training, tools, and performance guidance
- Friendly and inclusive virtual work environment