USA Winzons is hiring a dynamic and customer-focused Customer Engagement Specialist to support SEAS OVN’s Miami store operations remotely. This role is ideal for those who enjoy interacting with people, solving problems, and enhancing the overall customer experience—without the need to be on-site.
Key Responsibilities:
- Engage with customers via chat, phone, or email to provide product guidance
- Assist with online inquiries, returns, order status, and product recommendations
- Collect feedback to help improve customer satisfaction and brand experience
- Coordinate with the in-store team to ensure smooth operations
- Maintain accurate records of customer interactions
Who We’re Looking For:
- Any degree or equivalent qualification
- Excellent communication and customer service skills
- Friendly, patient, and solution-oriented mindset
- Ability to manage multiple conversations and tasks remotely
- Suitable for students, freshers, and experienced candidates
Why Join USA Winzons?
- Fully remote work opportunity
- Consistent full-time hours (10:00 AM – 7:00 PM)
- Competitive monthly salary: $10,000 – $15,000
- Inclusive and growth-oriented work culture
- Comprehensive training and onboarding provided