About the Role:
USA Winzons is seeking a tech-savvy and detail-oriented Technical Implementation Associate to join our remote global team. You will work directly with U.S.-based clients to help configure, test, and launch software solutions. This is a client-facing, hands-on role suited for professionals who enjoy solving problems and working at the intersection of technology and customer success.
Key Responsibilities:
- Assist in onboarding new clients by configuring software settings and integrating tools
- Work with APIs, SaaS platforms, and internal systems to meet implementation requirements
- Troubleshoot technical issues during onboarding and escalate when needed
- Document configuration steps and client-specific settings
- Collaborate with product, engineering, and customer success teams for seamless delivery
- Attend regular client calls and provide updates during U.S. business hours
Required Qualifications:
- 1–3 years of experience in a technical support, product onboarding, or software implementation role
- Basic understanding of REST APIs, databases, or scripting (e.g., Python, SQL)
- Excellent written and verbal English communication skills
- Strong organizational and time management skills
- Comfortable working in U.S. time zones (EST/PST)
Preferred:
- Experience with SaaS platforms, CRMs (e.g., Salesforce, HubSpot), or integration tools (Zapier, Postman)
- Ability to read technical documentation and follow implementation checklists
- Familiarity with Jira, Slack, Notion, or other remote collaboration tools
Perks & Benefits:
- Competitive hourly pay ($15–$25/hour)
- 100% remote and international work experience
- Paid training and continuous development opportunities
- Work with a U.S.-based company in a fast-growing industry
- Long-term contract options available for top performers
How to Apply:
📩 Send your resume and a short note on your technical background to:
jobs@usawinzons.com
Subject: Technical Implementation Associate – [Your Name]