About the Opportunity:
We are hiring an experienced and customer-focused IT Support Specialist to join our growing team in Singapore. This role is open to qualified candidates from India who are looking to expand their careers internationally. As a key member of the IT team, you will provide technical support to our employees, ensure smooth IT operations, and assist with system improvements.
Key Responsibilities:
- Provide desktop and application support for Windows and Mac users
- Troubleshoot and resolve hardware, software, and network-related issues
- Manage user accounts, access rights, and permissions (Active Directory, Google Workspace, etc.)
- Maintain inventory of IT assets and coordinate with vendors for repairs or replacements
- Support onboarding/offboarding processes from a technical standpoint
- Document IT procedures, FAQs, and ticket resolutions
- Collaborate with the global IT team on security and compliance policies
Required Skills & Qualifications:
- 2–5 years of experience in IT support or systems administration
- Strong understanding of Windows, macOS, and common business applications
- Hands-on experience with help desk tools and ticketing systems
- Familiarity with basic networking concepts (LAN/WAN, VPN, DNS, etc.)
- Excellent troubleshooting and communication skills
- Bachelor’s degree in Computer Science, IT, or related field
- Willingness to relocate and work full-time in Singapore
Preferred:
- Experience with SaaS platforms (Google Workspace, Slack, Zoom, Jira)
- Industry certifications such as CompTIA A+, Network+, or Microsoft MCP
- Prior international work exposure is a plus
What We Offer:
- Full-time employment contract in Singapore
- Visa and relocation assistance for selected candidates
- Modern workplace with a supportive, multicultural team
- Growth opportunities and training for IT certifications
- Competitive salary and benefits package in line with Singapore standards
How to Apply:
Send your resume and a brief cover letter to:
📩 Email: techcareers@usawinzons.com
Subject: IT Support Specialist – Singapore – [Your Name]
Shortlisted candidates will be contacted for a virtual interview and relocation briefing.