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About the position
The Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS) position at the New York State Education Department involves providing administrative support within the Office of Education Policy. This role is part of the NY HELPS program, allowing for non-competitive appointments and the opportunity for candidates to transition to competitive status after a year. The position requires strong organizational skills, proficiency in office software, and the ability to provide excellent customer service. Telecommuting is permitted up to 30% of the time, and the role is full-time with a standard workweek from Monday to Friday.
Responsibilities
• Provide administrative support to the Office of Education Policy.
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• Utilize office software for various tasks including email and word processing.
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• Assist in customer service and business writing tasks.
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• Maintain organized office operations and documentation.
Requirements
• Administrative Assistant Trainee 1: six months of experience in administrative support.
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• Administrative Assistant Trainee 2: one year of experience in administrative support.
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• Administrative Assistant 1: two years of experience in administrative support.
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• Certification or associate degree in relevant fields can substitute for experience.
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• Must pass a keyboarding test demonstrating at least 30 words per minute with 96% accuracy.
Nice-to-haves
• Experience with public service or government administration.
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• Familiarity with educational policies and procedures.
Benefits
• Thirteen paid holidays annually.
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• Thirteen days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
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• Five days of paid personal leave annually.
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• Thirteen days of paid sick leave annually.
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• Affordable health insurance programs for employees and dependents.
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• Family dental and vision benefits at no additional cost.
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• Enrollment in the New York State pension system or optional retirement plans with salary match.
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• Paid parental leave and paid family leave options.
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• Public Service Loan Forgiveness eligibility.