🏢 Company: USA Winzons
📍 Location: LOC (Hybrid Role)
🕒 Job Type: Full-Time
💰 Salary: Competitive | Based on Experience | Health Benefits Available
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About the Role:
We are seeking an innovative and skilled Conversation Designer (UX Content) to join our dynamic team at USA Winzons. In this hybrid role, you will play a key part in shaping the user experience by designing conversational interfaces for chatbots, voice assistants, and other AI-driven platforms. Your work will ensure that our users have an engaging, intuitive, and seamless interaction with our products.
As a Conversation Designer, you will be responsible for creating effective, user-centered dialogue designs that align with our brand voice. You will collaborate with UX researchers, product teams, and engineers to craft conversations that feel natural, human, and impactful. A strong portfolio showcasing your previous work in conversational UI is required.
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Key Responsibilities:
- Design user-friendly conversational flows for chatbots, voice assistants, and other AI-driven products
- Collaborate with UX/UI designers, developers, and product managers to ensure conversational interfaces are intuitive and functional
- Write and edit clear, conversational copy that is aligned with our brand tone and style guide
- Conduct user research, analyze conversation data, and iterate on design solutions to improve user experience
- Define and implement conversation design standards, documentation, and best practices
- Test and optimize dialogues to ensure they meet user expectations and deliver effective results
- Stay up-to-date with industry trends, conversational AI tools, and emerging technologies in conversation design
- Work within an agile environment, providing feedback, and refining design processes
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Qualifications:
- Proven experience in conversation design, UX writing, or content design (portfolio required)
- Strong understanding of UX principles, human-centered design, and usability best practices
- Experience working with conversational platforms, such as Dialogflow, Rasa, Voiceflow, or similar tools
- Expertise in writing clear, concise, and engaging dialogue for both text and voice interactions
- A background in content strategy, information architecture, or related fields is a plus
- Excellent communication and collaboration skills, with the ability to work well in a hybrid environment
- Proficiency in wireframing, prototyping tools (e.g., Figma, Sketch, Miro)
- Knowledge of AI, NLP (Natural Language Processing), and speech recognition technologies is advantageous
- Strong problem-solving skills and attention to detail
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What We Offer:
- Competitive salary and performance-based incentives
- Comprehensive benefits package (health, dental, vision, 401(k))
- Paid time off and holidays
- Hybrid work schedule – flexibility to work from home and collaborate in-office
- Opportunities for professional growth, mentorship, and career advancement
- A collaborative and innovative team environment
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How to Apply:
To apply, please send your resume, cover letter, and portfolio showcasing your previous conversation design projects to careers@usawinzons.com with the subject:
“Conversation Designer Application – [Your Name]”