📍 Location: Remote – Philippines
🏢 Company: [Your Company Name]
💼 Job Type: Project-Based (with potential for extension)
💰 Compensation: Competitive | Based on Experience | Paid Training Provided
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About the Role:
We’re seeking fluent Spanish-speaking customer service professionals to join our outbound CSR team for a project-based assignment. If you are passionate about providing excellent service, enjoy communicating with customers, and are fluent in Spanish and English, this is a great opportunity to work from home and gain international experience.
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Key Responsibilities:
- Make outbound calls to customers in Spanish for follow-ups, surveys, product support, or service updates
- Clearly communicate with clients and accurately document interactions
- Provide a positive and empathetic customer experience
- Meet performance metrics such as call volume, quality assurance, and response time
- Collaborate with internal teams to resolve customer concerns efficiently
- Follow company protocols and data privacy standards
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Qualifications:
- Fluency in both Spanish and English (verbal and written)
- Prior experience in customer service or call center environment is a plus
- Comfortable making outbound calls and speaking with a variety of customer profiles
- Good internet connection and a quiet work-from-home setup
- Strong organizational, interpersonal, and communication skills
- Ability to work independently and meet project deadlines
- Familiarity with CRM tools is a bonus
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What We Offer:
- Fully remote setup (work from the comfort of your home)
- Competitive pay based on language proficiency and experience
- Paid training
- Supportive and culturally diverse team
- Opportunity for contract renewal or permanent placement based on performance
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How to Apply:
Submit your resume and a short voice recording in Spanish and English to [email@example.com].
Use the subject line: “Spanish Bilingual CSR – [Your Full Name]”