Company: USA WINZONS
Location: Remote (Available to work during U.S. hours)
Job Type: Part-Time | Remote
Salary: Competitive Hourly Pay
About USA WINZONS:
USA WINZONS is a fast-growing business support and staffing company providing high-quality services across various industries. We are currently hiring part-time Customer Support Executives to assist customers during US business hours. If you’re passionate about problem-solving, clear communication, and helping people, we want to hear from you!
Job Description:
As a Customer Support Executive, you’ll be the first point of contact for customers, ensuring a smooth and professional support experience. This remote position is ideal for individuals seeking flexible part-time work aligned with US time zones.
Key Responsibilities:
- Respond promptly to customer queries via chat, email, and phone.
- Provide accurate product or service information to customers.
- Resolve issues and escalate complex problems to the appropriate teams.
- Maintain detailed records of customer interactions.
- Ensure high levels of customer satisfaction and follow up where necessary.
- Work collaboratively with support and operations teams.
Requirements:
- 1+ year of experience in customer support or call center roles.
- Excellent English communication skills (written and spoken).
- Comfortable working US business hours (EST or PST).
- Ability to multitask and work independently in a remote setting.
- Familiarity with CRM tools (e.g., Zendesk, Freshdesk) is a plus.
- Reliable internet connection and professional work setup.
What We Offer:
- Flexible Part-Time Schedule
- Remote Work from Anywhere
- Performance-Based Incentives
- Supportive and Inclusive Team Culture
- Opportunity to grow into a full-time role
How to Apply:
Interested in joining the USA WINZONS team? Apply today by submitting your updated resume and a short note on why you’re a great fit for this part-time customer support position.