Company: USA WINZONS
Job Type: Full-Time | Remote
Salary: Competitive | Based on Experience
About USA WINZONS:
USA WINZONS is a fast-growing company providing innovative solutions and exceptional customer experiences across various industries. We are looking for an enthusiastic Entry-Level Customer Service/Sales professional to join our dynamic team. This is a perfect opportunity for individuals starting their career in customer service or sales who are eager to learn and grow with a supportive team.
Position Overview:
As an Entry-Level Customer Service/Sales Representative, you will be responsible for assisting customers, answering inquiries, and promoting products/services to potential clients. You will work closely with our sales team to build relationships and drive revenue growth. This role is ideal for someone with a passion for helping others and an interest in sales and customer support.
Key Responsibilities:
- Provide exceptional customer service through phone, email, and live chat support.
- Assist customers with inquiries, concerns, and product information.
- Promote and upsell products/services based on customer needs.
- Process orders, returns, and exchanges in a timely and efficient manner.
- Follow up on leads and inquiries to close sales and meet sales targets.
- Maintain accurate customer records and update information in the CRM system.
- Collaborate with team members to achieve departmental goals and KPIs.
- Continuously learn about new products, services, and industry trends.
- Provide feedback to improve customer service and sales processes.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 0–1 year of experience in customer service, sales, or a related field (internship experience is a plus).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a positive attitude.
- Ability to work independently and as part of a team.
- Proficiency with basic computer applications (Microsoft Office, CRM software).
- Comfortable working in a remote environment.
- Self-motivated with a desire to learn and grow within the company.
Why Join USA WINZONS:
- Full-time remote position – Flexibility to work from home.
- Training and mentorship – Learn from experienced professionals in customer service and sales.
- Career growth – Opportunities to advance within the company.
- Competitive pay – Earn a fair salary with performance-based incentives.
- Employee benefits – Access to a range of benefits packages.
- Supportive team culture – Join a collaborative and positive team.
How to Apply:
Are you ready to start your career in customer service and sales? Apply now for the Entry-Level Customer Service/Sales role at USA WINZONS by submitting your resume and a cover letter explaining why you’d be a great fit for the role.