Company: USA WINZONS
Job Type: Part-Time | On-Site (Oregon Center for the Arts, Oregon)
Salary: Competitive Hourly Rate
About USA WINZONS:
At USA WINZONS, we believe in supporting the arts and enriching communities through excellence in service and operations. We partner with cultural institutions like the Oregon Center for the Arts to provide outstanding guest experiences. We are currently seeking a friendly and organized Box Office Specialist to join our team at the Oregon Center for the Arts.
Position Overview:
The Box Office Specialist plays a critical role in creating a welcoming and efficient experience for patrons attending performances and events. You will handle ticket sales, customer service, and administrative tasks while representing the Oregon Center for the Arts in a professional and enthusiastic manner.
Key Responsibilities:
- Sell tickets and assist customers with ticket purchases, exchanges, and will-call pickups.
- Provide outstanding customer service via phone, email, and in-person interactions.
- Process financial transactions accurately and maintain ticketing records.
- Assist with event setup and coordination of box office operations during performances.
- Resolve customer issues promptly and professionally.
- Maintain knowledge of current and upcoming performances, seating charts, and pricing.
- Collaborate with the marketing and events teams to support promotions and special offers.
- Perform administrative duties including data entry and reporting as needed.
Qualifications:
- Previous experience in a box office, customer service, or retail role preferred.
- Familiarity with ticketing software (such as Tessitura, AudienceView, or similar systems) is a plus.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends based on performance schedules.
- High level of attention to detail and accuracy in handling transactions.
- Professional, courteous, and enthusiastic demeanor.
- Comfortable working independently and as part of a team.
- Basic computer skills including Microsoft Office Suite.
Why Join USA WINZONS at the Oregon Center for the Arts:
- Work in a vibrant, creative environment supporting the arts community.
- Flexible part-time schedule ideal for students, retirees, or arts enthusiasts.
- Opportunities to see performances and engage with a passionate audience.
- Friendly, team-oriented workplace.
How to Apply:
Excited to be part of the arts community and create memorable experiences for patrons?
Apply now by submitting your resume and a short cover letter highlighting your customer service experience to USA WINZONS.