Company Name: USA WINZONS
Job Type: Project-Based | Remote (Philippines)
Salary: Competitive | Based on Experience
About USA WINZONS:
At USA WINZONS, we believe in delivering exceptional service experiences across the globe. As we expand into new markets, we are seeking enthusiastic Spanish Bilingual Outbound Customer Service Representatives to support our project-based initiatives. If you are passionate about communication and providing top-quality service, we would love to work with you!
About the Role:
As a Spanish Bilingual Outbound CSR, you will make outbound calls to customers, providing them with information, resolving inquiries, and promoting services as needed. This is a project-based role, ideal for individuals who thrive in a fast-paced, goal-driven environment and can deliver excellent customer interactions in both Spanish and English.
Key Responsibilities:
- Make outbound calls to customers, following up on inquiries, promotions, or service needs.
- Communicate clearly and professionally in both Spanish and English.
- Address customer questions, concerns, and objections effectively.
- Maintain accurate records of all conversations and customer interactions.
- Meet or exceed daily and weekly call targets and performance metrics.
- Collaborate with team leaders to continuously improve call scripts and communication strategies.
- Ensure a high level of customer satisfaction on every call.
Qualifications:
- Fluency in Spanish and English (both verbal and written).
- Previous experience in outbound customer service, telemarketing, or sales is preferred.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work remotely with a reliable internet connection and suitable home office setup.
- Must be based in the Philippines.
Preferred Skills:
- Experience using CRM systems and call center software.
- Background in project-based or temporary assignments.
- Ability to work flexible schedules if needed.
What We Offer:
- Competitive project-based compensation.
- 100% remote work with flexible hours.
- Opportunity to work on exciting international projects.
- Supportive team environment and professional growth opportunities.
How to Apply:
If you are a motivated Spanish-speaking professional looking for a rewarding project-based opportunity, apply today to become a part of USA WINZONS as a Spanish Bilingual Outbound CSR!