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Our Company is currently seeking a Customer Service Representative.
Job Responsibilities
Take over closed deals and assist clients with onboarding
Ensure fast paced and uninterrupted support to clients via email or phone as needed
Vendor communication for timely delivery of our clients’ service
Create and maintain documentation for the processes you own
Improve client response rates as well as client satisfaction
Requirements / Must Have
Previous experience in a customer service
Previous experience in corporate services business is a plus
Self motivated to learn new skills
Empathy
Proactiveness
Self-Starter Type
Ability to self organize based on priorities
Listen, Learn, Grow mindset
Excellent command of English – written and spoken
Experience working remote
Benefits
Work from anywhere, on a flexible schedule, part of a fully remote team
Compensation based on experience