Posted on
Key Responsibilities
• Efficiently process customer applications with a meticulous focus on accuracy.
• Professionally address customer inquiries, supplying relevant and useful information.
• Maintain accurate and up-to-date customer credit records.
• Monitor customer accounts and undertake necessary actions based on their status.
• Manage multiple tasks while consistently meeting performance standards.
• Employ strong decision-making and problem-solving abilities to effectively resolve customer issues.
• Demonstrate proficiency in operating essential Microsoft Office applications and email systems.
• Operate independently with minimal supervision while exhibiting strong interpersonal skills.
• Foster a positive teamwork ethic and contribute to a collaborative work atmosphere.
• Exhibit attention to detail in all tasks and responsibilities.
• Adapt to a flexible schedule to accommodate the changing needs of the business.
• Required Skills
• Proficiency in Microsoft Word and other Microsoft Office applications.
• Strong written communication skills, particularly in email correspondence.
• Proven ability to execute scanning and typing tasks with a high degree of accuracy.
• Solid organizational skills, capable of managing multiple tasks simultaneously.
• Strong decision-making and problem-solving abilities.
• Ability to work independently as well as collaboratively within a team.
• Keen attention to detail in all assigned tasks.
• Qualifications
• A minimum of 1 year of experience in a data entry role or similar position.
• Demonstrated experience in data entry, showcasing a meticulous eye for detail.
• High school diploma or equivalent qualification.
• Familiarity with the insurance industry is a plus.