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This position has no direct supervisory responsibilities.
Essential Duties And Responsibilities
• Responsible for the entry and processing of medication orders into the pharmacy operating system
• Processes and enter prescriptions accurately and in a timely manner
• Perform medication history interviews food-drug interaction counseling processing prescriptions following all prescription error prevention procedures
• Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions
• Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy respect enthusiasm and positive attitudes in work situations with clients peers and visitors
• Uses multiple software programs to review patient profiles and process medication orders which includes:
• Hand-written Physician Order Sheets
• Electronic Prescriptions
• Reorder Requests
• Phone Order Physician Sheets
• Enters correct hour of administration on prescription for automated/robotic dispensing devices to fulfill and package mediations
• Spot checks for errors and follows procedure for remediation
• Maintains patient records with a strong attention to detail
• Verifies the accuracy of patient and prescription information
• Refers prescriptions questions to Pharmacist/Supervisor
• Understands and maintains confidentiality regarding patient medications and illnesses
• Protects sensitive information by not inappropriately accessing or distributing PHI (Personal Health information)
• Incumbents may be requested to perform job-related tasks other than those stated in the description as directed by Administration
• All tasks and duties must be completed in accordance and compliance with HIPAA guidelines State and Federal laws and current company policies and procedures
Skills/Abilities
• Ability to read prescriptions SIG codes to document information on prescriptions third party forms inter-office order forms and communication forms
• Learn and retain information to include by not limited to product names and locations as well as drug usages instructions (SIG Codes)
• Enter and retrieve data from the various operating systems employed in prescription processing and drug ordering and packaging
• Service orientated with a high degree of interpersonal communication and organizational skills
• Demonstrates appropriate written and oral communication skills
• Ability to effectively interact with all levels of management associates clients and public
• Must have a positive attitude and work well in a team environment
• Must display dependability possess a strong work ethic and have reliable attendance
Education And Experience
• Must be a fully licensed technician in the State of Indiana
• All employees must complete required employer orientation and ongoing training needs as directed by pharmacy