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Company Overview: Kiora is a dynamic and rapidly growing travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on personalized service and attention to detail, we strive to create unforgettable journeys tailored to each traveler’s unique preferences and interests.
Job Overview: As a Data Entry Specialist at Kiora, you will play a crucial role in supporting our travel operations by accurately inputting and managing travel-related data. This position is ideal for individuals who are detail-oriented, organized, and passionate about the travel industry.
Responsibilities:
• Data Entry: Input and maintain accurate and up-to-date information related to travel bookings, reservations, client profiles, and other travel-related data into our database systems.
• Quality Assurance: Conduct regular reviews and audits of data to ensure accuracy, completeness, and compliance with company standards and procedures.
• Record Management: Organize and maintain digital and physical records, files, and documentation related to travel bookings, contracts, and client communications.
• Communication: Collaborate closely with other departments such as reservations, customer service, and management to ensure seamless exchange of information and efficient workflow.
• Reporting: Generate and compile reports on key performance metrics, booking trends, and other relevant data to support decision-making and strategic planning.
• Process Improvement: Identify opportunities for streamlining data entry processes, improving efficiency, and enhancing data quality within the organization.
• Compliance: Ensure compliance with data protection regulations and company policies regarding the handling and safeguarding of sensitive information.
• Customer Support: Provide assistance to customers and colleagues regarding inquiries related to data entry and information management.