Remote Customer Service Chat Support Specialist (Entry-Level / No Phone Calls)

Are you ready to help resolve customer inquiries with clarity and efficiency from the comfort of your home? We’re on the lookout for proactive and communicative individuals to join our team as Remote Customer Service Chat Support Specialists. This role is perfect for those who excel in digital communication and are committed to enhancing customer satisfaction across various platforms like email, live chat, and social media.

What You Will Do: As a Live Chat Support Assistant, you will engage with customers through live chat on business websites and social media accounts. Your primary tasks will involve addressing customer queries concerning returns, re-ordering, and other support-related questions. You will ensure clear communication and effective resolution, providing a seamless customer experience.

Contract Length: Flexible, with no fixed term

Rate: $35 per hour.

Skills/Background Needed:

• Access to a device (phone, tablet, laptop) that can handle social media and website chat functions.
• Ability to work independently and meticulously follow provided instructions.
• At least 5 hours of availability per week, with the option to work up to 40 hours.
• A reliable internet connectivity.

Hours Per Week: Flexible; ranging from 5 to 40 hours.

Location: Fully remote; candidates from the United States are preferred.

If you’re enthusiastic about starting a remote career in customer service and can begin right away, please apply today!