Senior Solutions Engineer

Do you love to work with Dynamics 365 CRM platform and want to build worldclass solutions to enable Microsoft Gaming, Game developers and publishers of all sizes, to partner to build and publish games on the Xbox Ecosystem delighting gamers worldwide to play the games they want when and where they want.  Do you want to be a co-owner with another Dynamics 365 Architect of a dynamically changing complex ecosystem of applications with Dynamics 365 at its core which is making huge contributions to Microsoft gaming?  

As Senior Solutions Engineer of the Gaming Dynamics 365 CRM ecosystem, you are a strategic advisor and technology specialist who architects, builds and delivers high-quality, impactful business solutions to our diverse internal, external and partnered user base. You will work with a variety of application platforms including Microsoft Dynamics 365, Power Apps, Power BI, and more. Leverage your analytical and technical skills to define business requirements, configure solutions, manage deliverables and the larger application ecosystem system within the context of the Xbox current and strategic vision, and collaborate with both direct team members, software engineers across the technology landscape and customer stakeholders. 

You are a team player and obsessed with digging into the details – so that the implementation is sustainable and performant. You are flexible and can collaborate and contribute to overall technical implementation best practices and quickly switch gears to focus on the details. You work to create clarity. To you, no design task or detail is too trivial.  

Our team is a team of diverse and creative professionals who design, build, test and manage Microsoft Gaming Publisher Onboarding and enablement ecosystem.    

Our culture encourages a growth mindset, inviting teams and leaders to contribute daily. Join us in shaping the future of technology by bringing your expertise and passion to our team.  

By applying to this U.S. based position, remote work is possible. Relocation assistance is also available if needed

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Lead / deliver / own Microsoft Dynamics (CRM) / Power Apps and related systems functionality through envisioning, analysis, design, development, development, testing, training, quality assurance and deployment activities necessary to deliver superior quality solutions. 
• Meet with our diverse internal, external and partnered user base to understand their business and technical challenges and develop a plan to support the current and strategic priorities and needs. 
• Ensure the solutions and systems support the goals and expectations, creating amazing customer experiences and be willing to make adjustments to exceed these expectations. 
• Scope and design end-to-end business processes and flows crossing in/out of Dynamics 365 platform with outside systems/custom applications delivering the business functionality 
• Build and manage all aspects related to Dynamics 365 CRM solutions such as (but not limited to) Power Apps customization, solution build, solution management, flows, model driven apps, canvas apps, data management, security, Integrating with Azure services through Power Automate, LogicApps, etc.   
• Manage, Design, implement and test as needed all custom extensibility related to Dynamics 365 CRM such as (but not limited to) Plug-in development, Custom workflow development, BPF, Webservices, WCF, and Fetch XML, Integrating with Azure services through Azure Functions, WebAPIs, CRM Portal Development and other custom portal development, C#, ASP.NET/MVC Development, including jQuery, AJAX, JSON, and XML 
• Manage Dynamics 365 environments (dev through production) with deployment pipelines, structured source control gates and pre and post deployment support and quality controls 
• Effectively communicate, self-manage, and complete assigned projects and project deliverables in a timely manner. 
• You will be an active participant in a community of creativity, inclusion, and respect.  
• You will be part of a world-class engineering team dedicated to the delivery of highly available and reliable 24×7 experiences and services for our millions of users in the gaming community and beyond. 
• Embody our Culture and Values.