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Hospitality Manager

ConfidentialUS
Full-time

Posted on


Location: Rockford, MI

Employment Type: Full-Time

Salary: Competitive

Job Description

Duties & Responsibilities: (Including but not limited to)
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed and assist all team members to ensure guest service standards and efficient operations.
• Continually strive to develop the team members in all areas.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Be knowledgeable of restaurant policies regarding personnel and operations.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members and guests.
• Understand completely all policies, procedures, standards, specifications, and guidelines.
• Manage all in house and off site events from the initial Event Request to the conclusion of the event.

Requirements

Qualifications:
• Be 21 years of age.
• Be able to communicate and understand the predominant language(s) of the restaurant’s operating area.
• Have knowledge of service and food and beverage, generally involving at least three years of experience in full service, casual dining.
• Experience with full service alcohol serving facilities is desirable.
• Possess excellent basic math skills and have the ability to operate a POS system.
• Experience with Event Planning is a Plus
• Have basic computer knowledge in Microsoft Office and the use of email.
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Availability on Nights and Weekends

Compensation And Benefits
• An outstanding culture with a local, family-owned company
• Complimentary dining experiences at all of our restaurants for you and your guests.
• Paid Parental Leave
• Medical, Dental, Vision, Life Insurance for Full Time Managers
• Employee Assistance Program
• Tuition Discount at Davenport University
• A weekly paycheck!
• Potential- Our company growth and leadership development program will help you achieve your career goals.

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