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Job Description:
Western Refining is seeking a highly experienced Client Relations Manager to join our team as a part-time remote employee based in Montreal, Quebec, Canada. The ideal candidate will have at least 7 years of experience in client relations or a related field and possess the necessary skills to effectively manage client relationships and drive strategic initiatives.
Responsibilities:
– Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our products and services
– Collaborate with internal teams to develop customized solutions for clients and drive revenue growth
– Analyze client data and feedback to identify trends and opportunities for improvement
– Manage client accounts and contracts, ensuring compliance and timely renewal
– Lead client meetings and presentations, showcasing our products and services and addressing any concerns or issues raised
– Stay up-to-date on industry trends and competitor activities to inform strategic decision-making
– Track key performance indicators and metrics to evaluate the success of client relations initiatives
– Work closely with the sales team to identify new business opportunities and expand our client base
– Provide leadership and guidance to junior team members as needed
Requirements:
– Bachelor’s degree in business, marketing, or a related field (MBA preferred)
– 7+ years of experience in client relations or a similar role
– Excellent communication skills, both written and verbal
– Strong interpersonal skills and the ability to build rapport with clients and colleagues
– Proven track record of meeting and exceeding client expectations
– Ability to work independently and prioritize tasks effectively
– Reliable and energetic with a positive attitude
– Strong decision-making and problem-solving abilities
– Innovative mindset with a willingness to think outside the box
Benefits:
– Remote work flexibility
– Relocation allowance
– Life insurance coverage
Working Environment:
As a Client Relations Manager at Western Refining, you will work in a dynamic and fast-paced environment where data is leveraged to inform decisions and drive strategic initiatives. We believe in empowering our employees to make impactful contributions to our clients and the company as a whole.
Equal Opportunity Statement:
Western Refining is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment where all employees feel valued and supported.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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