Posted on
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
• Competitive base pay with opportunities for bonuses and prizes
• Paid time off, including holidays and training opportunities
• Medical, dental, and vision coverage options available after 30 days
• Advancement opportunities within a fun and engaging work environment
• Flexible scheduling available, with full-time positions offered for various shifts
• All necessary equipment provided by the employer for remote work
What To Expect (Job Responsibilities)
• Handle inbound customer inquiries and troubleshoot basic technical issues
• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunities and apply sales skills to upgrade services
• Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to evaluate, troubleshoot, and follow up on customer issues
How To Stand Out (Preferred Qualifications)
• Ability to type swiftly and accurately (20+ words per minute)
• Basic understanding of Windows operating system
• Strong team orientation and customer focus
• Ability to thrive in a fast-paced environment where change and ambiguity are prevalent
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #AdvancementOpportunities
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.